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University
Andrea Armani
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Selling Basics
Selling, A Way of Life
Professional or Amateur?
The Most Important Sale
Time
Massive Action
Understanding the Buyer
The Price Myth
Your Buyer's Money
The Magic of Agreement
Give, Give, Give
Attitude
The Sales Process
Road to the Sale
Attitude
The Greeting
Fact Finding
Presentation
Trial Closes
Write Up
Objections in the Greeting
Theory of Closing
The Theory of Closing the Deal
The 10 Reasons Closer's Fail
The Rules of Closing
Advanced Rules of Closing
Closing Strategies
Money Closes 1-10
Money Closes 11-20
Money Closes 21-30
Money Closes 31-45
Time Closes
Stall Closes
Product Closes
Advanced Closes
Classic Closes
Incoming Calls
Phone Mastery
Controlling the Call
Setting the Appointment
Customer Care
Introduction to Customer Service
Top Customer Complaints
Advanced Customer Service Strategies
Prospecting Strategies
Prospecting Basics
Prospecting Tips
Creating Lists for Prospects
Warm Calls
Follow-Up
The Facts of Follow-Up
Follow-Up Basics
Mistakes with Follow-Up
Follow-Up Unsold Customers
How to Use Follow-U Tools
Ways to Follow-Up
Types of Calls for Owner Follow-Up for the Sold Customer
Contact Follow-Up Over 365 Days
Advanced Strategies
Reasons Why People Do Not Buy From You
Master the Cold Call
Cold Calling Basics
Types of Calls
Preparing for the Cold Call
Getting Past the Gatekeeper
The Cold Call Process
Daily Success Rituals for Inside Sales
Cold Call Objections
Advanced Cold Call Tips
100 Ways to Stay Motivated
Potential
Personal Development
Time Management
Self-Esteem
Stay Energized
Purpose
Magnetism
Goals
10X
Follow-Through
Top Traits of Great Salespeople
Top Traits of Great Salespeople
Internet Lead Response
Internet Lead Response
The Mistakes
Personal Finances
Basic Building Blocks of Money
Money Mistakes
10 Steps to Becoming a Millionaire
Incoming Calls
Category Progress
0/46
Lessons Complete
Phone Mastery
Introduction
Introduction - Quiz
Telephone's Importance
Telephone's Importance - Quiz
Types of Calls
Types of Calls - Quiz
My Rules of the Phone
My Rules of the Phone - Quiz
What Makes a Good Phone Person?
What Makes a Good Phone Person? - Quiz
Myths About the Phone
Myths About the Phone - Quiz
Controlling the Call
Introduction
Introduction - Quiz
Buyer's Goals
Buyer's Goals - Quiz
Sales Person's Goals
Sales Person's Goals - Quiz
Your Responsibilities
Your Responsibilities - Quiz
Types of Calls
Types of Calls - Quiz
Things to Avoid
Things to Avoid - Quiz
Quick Review on Incoming Calls
Quick Review on Incoming Calls - Quiz
Setting the Appointment
The General Price Call
Inobound Phone Script
Parts of the Call
Parts of the Call - Quiz
The Greeting
The Greeting - Quiz
Fact Finding
Fact Finding - Quiz
Number and Name
Number and Name - Quiz
Controlling The Call
Controlling The Call - Quiz
Appointments
Appointments - Quiz
Apoointment Stalls
Appointment Stalls - Quiz
Stall Killer
Stall Killer - Quiz
Ending Calls - Vital
Ending Calls - Vital - Quiz