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University
Andrea Armani
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Selling Basics
Selling, A Way of Life
Professional or Amateur?
The Most Important Sale
Time
Massive Action
Understanding the Buyer
The Price Myth
Your Buyer's Money
The Magic of Agreement
Give, Give, Give
Attitude
The Sales Process
Road to the Sale
Attitude
The Greeting
Fact Finding
Presentation
Trial Closes
Write Up
Objections in the Greeting
Theory of Closing
The Theory of Closing the Deal
The 10 Reasons Closer's Fail
The Rules of Closing
Advanced Rules of Closing
Closing Strategies
Money Closes 1-10
Money Closes 11-20
Money Closes 21-30
Money Closes 31-45
Time Closes
Stall Closes
Product Closes
Advanced Closes
Classic Closes
Incoming Calls
Phone Mastery
Controlling the Call
Setting the Appointment
Customer Care
Introduction to Customer Service
Top Customer Complaints
Advanced Customer Service Strategies
Prospecting Strategies
Prospecting Basics
Prospecting Tips
Creating Lists for Prospects
Warm Calls
Follow-Up
The Facts of Follow-Up
Follow-Up Basics
Mistakes with Follow-Up
Follow-Up Unsold Customers
How to Use Follow-U Tools
Ways to Follow-Up
Types of Calls for Owner Follow-Up for the Sold Customer
Contact Follow-Up Over 365 Days
Advanced Strategies
Reasons Why People Do Not Buy From You
Master the Cold Call
Cold Calling Basics
Types of Calls
Preparing for the Cold Call
Getting Past the Gatekeeper
The Cold Call Process
Daily Success Rituals for Inside Sales
Cold Call Objections
Advanced Cold Call Tips
100 Ways to Stay Motivated
Potential
Personal Development
Time Management
Self-Esteem
Stay Energized
Purpose
Magnetism
Goals
10X
Follow-Through
Top Traits of Great Salespeople
Top Traits of Great Salespeople
Internet Lead Response
Internet Lead Response
The Mistakes
Personal Finances
Basic Building Blocks of Money
Money Mistakes
10 Steps to Becoming a Millionaire
Master the Cold Call
Category Progress
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Lessons Complete
Cold Calling Basics
The Cold Call
The Cold Call - Quiz
Facts about the Telephone
Facts about the Telephone - Quiz
Why You HATE Cold Calls
Why You HATE Cold Calls - Quiz
What industries and People Should Make Cold Calls
What Industries and People Should Make Cold Calls - Quiz
Why the Cold Call Is so Important
Why the Cold Call Is so Important - Quiz
Types of Calls
Outbound Cold Call
Outbound Cold Call - Quiz
Outbound Lead Response
Outbound Lead Response - Quiz
Outbound Referral Call
Outbound Referral Call - Quiz
Outbound Follow-Up Call
Outbound Follow-Up Call - Quiz
Preparing for the Cold Call
Define a Contact
Define a Contact - Quiz
Do the Math
Do the Math - Quiz
Build a List
Build a List - Quiz
Call Preparation That Will Guarantee Your Success
Call Preparation That Will Guarantee Your Success - Quiz
Your Script
Your Script - Quiz
Role Play Every day
Role Play Every day - Quiz
Prepare for Objections
Prepare for Objections - Quiz
Take Notes
Take Notes - Quiz
8 Ways to Guarantee Your Success on the Call
8 Ways to Guarantee Your Success on the Call - Quiz
Getting Past the Gatekeeper
What is the Gatekeeper
What is the Gate Keeper - Quiz
Act the Part
Act the Part - Quiz
Kill the Small Talk until you need it
Kill the Small Talk until you need it - Quiz
The Power Greeting for the Gatekeeper
The Power Greeting for the Gate Keeper - Quiz
The Cold Call Process
Purpose of the Cold Call
Purpose of the Cold Call - Quiz
The Greeting
The Greeting - Quiz
The BIG Claim
The BIG Claim - Quiz
Qualify/Fact Find
Qualify/Fact Find - Quiz
Close
Close - Quiz
How to Get Started Building Your Own Script
Structure of Outbound Cold Call
How to Get Started Building Your Own Script - Quiz
Daily Success Rituals for Inside Sales
Get Up Early
Get Up Early - Quiz
Workout
Workout - Quiz
Get Focused - Eye On The Prize
Get Focused - Eye On The Prize - Quiz
KNOW Your Call Calculations
KNOW Your Call Calculations - Quiz
Start Your Day with Training and Role Play
Start Your Day with Training and Role Play - Quiz
Clean Your Space
Clean Your Space - Quiz
Make Your List of 5
Make Your List of 5 - Quiz
Find Your Music
Find Your Music - Quiz
Cold Call Objections
Not Interested
Not Interested - Quiz
I Am Busy / Don't Have Time
I Am Busy / Don't Have Time - Quiz
Send Me Some Information / Email Me
Send Me Some Information / Email Me - Quiz
Not the Decision Maker
Not the Decision Maker - Quiz
No Budget
No Budget - Quiz
Let Me Try It / Free Trial
Let Me Try It / Free Trial - Quiz
Need to Talk to Director / Executive / Board / Spouse
Need to Talk to Director / Executive / Board / Spouse - Quiz
Price Objection / Too Much Money (In Greeting)
Price Objection / Too Much Money (In Greeting) - Quiz
Didn't Use the Last One We Bought
Didn't Use the Last One We Bought - Quiz
Already Working with Another Company
Already Working with Another Company - Quiz
What Do You Do?
What Do You Do? - Quiz
Call Me Next Quarter
Call Me Next Quarter - Quiz
Advanced Cold Call Tips
The Most Important Cold Call Stat
The Most Important Cold Call Stat - Quiz
Best Time to Call
Best Time to Call - Quiz
Magic Questions that Advance the Process
Magic Questions that Advance the Process - Quiz
The Power of the Text
The Power of the Text - Quiz
The ALWAYS, ALWAYS, ALWAYS of Cold Calls
The ALWAYS, ALWAYS, ALWAYS of Cold Calls - Quiz
Tips of Leaving Messages
Tips of Leaving Messages - Quiz
The Key to Cold Calling Success
The Key to Cold Calling Success - Quiz
Identify the Influencers
Identify the Influencers - Quiz
Bring in Back Up for the Discovery
Bring in Back Up for the Discovery - Quiz
Rapid Response is KEY
Rapid Response is KEY - Quiz
Understanding the Follow-up Facts
Understanding the Follow-up Facts - Quiz