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University
Andrea Armani
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Selling Basics
Selling, A Way of Life
Professional or Amateur?
The Most Important Sale
Time
Massive Action
Understanding the Buyer
The Price Myth
Your Buyer's Money
The Magic of Agreement
Give, Give, Give
Attitude
The Sales Process
Road to the Sale
Attitude
The Greeting
Fact Finding
Presentation
Trial Closes
Write Up
Objections in the Greeting
Theory of Closing
The Theory of Closing the Deal
The 10 Reasons Closer's Fail
The Rules of Closing
Advanced Rules of Closing
Closing Strategies
Money Closes 1-10
Money Closes 11-20
Money Closes 21-30
Money Closes 31-45
Time Closes
Stall Closes
Product Closes
Advanced Closes
Classic Closes
Incoming Calls
Phone Mastery
Controlling the Call
Setting the Appointment
Customer Care
Introduction to Customer Service
Top Customer Complaints
Advanced Customer Service Strategies
Prospecting Strategies
Prospecting Basics
Prospecting Tips
Creating Lists for Prospects
Warm Calls
Follow-Up
The Facts of Follow-Up
Follow-Up Basics
Mistakes with Follow-Up
Follow-Up Unsold Customers
How to Use Follow-U Tools
Ways to Follow-Up
Types of Calls for Owner Follow-Up for the Sold Customer
Contact Follow-Up Over 365 Days
Advanced Strategies
Reasons Why People Do Not Buy From You
Master the Cold Call
Cold Calling Basics
Types of Calls
Preparing for the Cold Call
Getting Past the Gatekeeper
The Cold Call Process
Daily Success Rituals for Inside Sales
Cold Call Objections
Advanced Cold Call Tips
100 Ways to Stay Motivated
Potential
Personal Development
Time Management
Self-Esteem
Stay Energized
Purpose
Magnetism
Goals
10X
Follow-Through
Top Traits of Great Salespeople
Top Traits of Great Salespeople
Internet Lead Response
Internet Lead Response
The Mistakes
Personal Finances
Basic Building Blocks of Money
Money Mistakes
10 Steps to Becoming a Millionaire
Advanced Customer Service Strategies
Category Progress
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Lessons Complete
Profesional or Amateur?
Professional or Amateur? - Quiz
Commitment
Commitment - Quiz
Greener Pastures
Greener Pastures - Quiz
The Power of Prediction
The Power of Prediction - Quiz
Conviction is the Make/Break Point
Conviction is the Make/Break Point - Quiz
How Much Time Do You Have?
How Much Time Do You Have? - Quiz
Take Massive Action
Take Massive Action - Quiz
The Four Degrees of Action
The Four Degrees of Action - Quiz
Massive Action = New Problems
Massive Action = New Problems - Quiz
The 10x Rule
The 10x Rule - Quiz
The First Rule of Selling
The First Rule of Selling - Quiz
The Agreement Challenge
The Agreement Challenge - Quiz
The Agreement Drill
The Agreement Drill - Quiz
Trust is Critical to the Sale
Trust is Critical to the Sale - Quiz
Customers Don't Make Sales, Salespeople Do
Customers Don't Make Sales, Salespeople Do - Quiz
Credibility = Increased Sales
Credibility = Increased Sales - Quiz
People Believe What They See, Not What They Hear
People Believe What They See, Not What They Hear - Quiz
Use Third-Party Data to Validate
Use Third-Party Data to Validate - Quiz
Tips on Using Information to Build Trust
Tips on Using Information to Build Trust - Quiz
A Great Attitude is Worth More Than a Great Product
A Great Attitude is Worth More Than a Great Product - Quiz
Treat Them Like Millionaires
Treat Them Like Millionaires - Quiz
Daily Attitude
Daily Attitude - Quiz
A Product of Your Environment
A Product of Your Environment - Quiz
Love The One You're With
Love The One You're With - Quiz
Level of Service
Level of Service - Quiz
Make Service Senior to Selling
Make Service Senior to Selling - Quiz
No Shortage of Money
No Shortage of Money - Quiz
The People Business, Not the "X" Business
The People Business, Not the "X" Business - Quiz
Your Mental Disposition
Your Mental Disposition - Quiz
Service is Senior
Service is Senior - Quiz
Verbally Deliver a Great Attitude
Verbally Deliver a Great Attitude - Quiz
How to Stay Positive
How to Stay Positive - Quiz
Tricks to Staying Positive
Tricks to Staying Positive - Quiz
20 Traits of a Great Attitude (4 Videos)
20 Traits of a Great Attitude - Quiz
Rules to Being Positive
Rules to Being Positive - Quiz
Positive Communication
Positive Communication - Quiz
Summary
Summary - Quiz
Purpose of the Greeting
Purpose of the Greeting - Quiz
Your Introduction
Your Introduction - Quiz
Putting the Buyer at Ease
Putting the Buyer at Ease - Quiz
Tips on the Greeting
Tips on the Greeting - Quiz
Biggest Mistakes In The Greeting
Biggest Mistakes In The Greeting - Quiz
Great Greetings
Great Greetings - Quiz
Terrible Greetings
Terrible Greetings - Quiz
Concerning Financing
Concerning Financing - Quiz
Credit Concerns
Credit Concerns - Quiz
What Will the Payments be On?
What Will the Payments be On? - Quiz
Sell Yourself
Sell Yourself - Quiz
Not just the product
Not just the product - Quiz
Make Them Feel Like Family
Make Them Feel Like Family - Quiz
Unwillingness to Deal With Emotions
Unwillingness to Deal With Emotions - Quiz
Being "Reasonable"
Being "Reasonable" - Quiz
Always Clearly Communicate Your Proposal
Always Clearly Communicate Your Proposal - Quiz
Always Make Eye Contact
Always Make Eye Contact - Quiz
Always Have a Pen Available
Always Have a Pen Available - Quiz
Know How to Use Humor
Know How to Use Humor - Quiz
Treat the Prospect Like a Buyer
Treat the Prospect Like a Buyer - Quiz
Always Know You Can Come to an Agreement
Always Know You Can Come to an Agreement - Quiz
Always Maintain a Positive Demeanor
Always Maintain a Positive Demeanor - Quiz
Always Smile No Matter The Outcome
Always Smile No Matter The Outcome - Quiz
Always Acknowledge The Buyer
Always Acknowledge The Buyer - Quiz
Always Agree With The Buyer
Always Agree With The Buyer - Quiz
Always Look for a Solution
Always Look for a Solution - Quiz